Shipping rates are based on weight and calculated during the checkout process

Domestic Shipping

In most cases, in-stock items are shipped within 3 – 5 business days of receiving order. Domestic shipping is with UPS or USPS ground and includes addresses within the lower 48 United States.

International Shipping

Please contact us for international shipping (include complete address and desired products with quantities) ,so we can quote you the best available rate. Please note that you’re responsible for any customs duties or importation taxes your country may charge upon delivery.

Another option is to have your order shipped to a domestic freight forwarder of your choosing for shipment overseas by entering the freight forwarder’s address in the “Enter Shipping Address” section of the checkout process. handles international package forwarding to more than 200 countries and territories. provides customers with a private U.S. mailing address. Once a U.S. address is received, the customer places an order here on using their address as their shipping address. Square Cat Habitat will ship the order domestically to’s warehouse, where consolidates and forwards. For more information, please visit

Order Mishap or Damaged
Please inspect your purchase immediately upon delivery. If there is a problem with your order or damage in transit, contact our Customer Service team within three (3) days of receiving